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We Nailed It Roofing & Gutters Privacy Policy

We Nailed It Roofing & Gutters
500 Production Ct, Louisville, KY 40299, United States

Last updated: January 1, 2026

This Privacy Policy governs the manner in which We Nailed It Roofing & Gutters (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users of our website, https://www.wenailedit.com/ (“Website”), and through our services.

We recognize that privacy and confidentiality are important to our clients. This page describes in detail the privacy practices that apply to our website, marketing activities, and roofing-related services.


Definitions

Non-Personal Information (NPI)
Information that is not personally identifiable and is collected automatically when you access our Website, such as browser type or general usage data.

Personally Identifiable Information (PII)
Information that identifies you personally, including but not limited to your name, address, phone number, email address, payment information, and other details you voluntarily provide.


Our Commitment to Your Privacy

We Nailed It Roofing & Gutters is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains:

  • What information we collect
  • How we use your information
  • How we share your information
  • The choices and rights you have regarding your information

We do not sell or rent your personal information to third parties.


Other Websites

Our Website may contain links to third-party websites. These websites are not under our control and are not subject to this Privacy Policy. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing any personal information.


Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Other contact details you voluntarily provide

Transactional Information

  • Service requests
  • Project history
  • Estimates, invoices, and payments
  • Customer communications

Technical Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing activity

You may browse our Website without providing PII. However, certain features or services may require you to submit personal information.


Cookies and Automatic Information

Cookies

Our Website uses cookies to improve functionality and user experience. Cookies help us understand how visitors interact with our Website and allow us to personalize content. We do not store PII in cookies.

You may disable cookies through your browser settings, though doing so may limit certain features.

Automatic Information

Our servers automatically record information such as IP address, browser type, referring URLs, and date/time of visits for security and analytics purposes.


Third-Party Analytics and Advertising

Google Analytics

We use Google Analytics to understand Website usage and improve performance. Google Analytics collects anonymized usage data and does not personally identify users.

You may opt out of Google Analytics tracking by installing Google’s opt-out browser add-on.

Microsoft Clarity & Advertising

We partner with Microsoft Clarity and Microsoft Advertising to analyze user behavior through session recordings, heatmaps, and usage metrics for site optimization and marketing purposes. Data is collected using first- and third-party cookies.

For more information, visit Microsoft’s Privacy Statement:
https://privacy.microsoft.com/en-US/privacystatement


How We Use Your Information

We use your information to:

  • Provide roofing services, estimates, and customer support
  • Schedule projects and communicate service updates
  • Process payments and maintain records
  • Improve our Website and services
  • Send email or SMS communications related to your project, reminders, or promotional offers, as permitted by law

SMS Communications

We may send SMS (text) messages to provide project updates, scheduling information, service notifications, or other related communications.

By providing your phone number, you consent to receive SMS communications from us. Our messaging practices comply with A2P10DLC regulations to protect your privacy and ensure secure communications.

You may opt out of SMS messages at any time by replying “STOP” to any text message.
Please note that opting out may prevent you from receiving important service-related updates.


Data Sharing and Disclosure

We may share your information only in the following circumstances:

Service Providers

With trusted third-party vendors who assist us in operating our business, such as:

  • Payment processors
  • Scheduling and CRM platforms
  • Website hosting providers
  • SMS and email communication services

These providers are contractually obligated to protect your information and use it only for authorized purposes.

Legal Compliance

We may disclose personal information if required by law or in response to valid legal processes, subpoenas, or law enforcement requests.

No mobile information (including phone numbers or other PII) will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or trade your personal information.


Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse.

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Your Rights and Choices

You have the right to:

  • Access and Update your personal information
  • Opt Out of SMS or email communications
  • Request Deletion of your personal information, subject to legal or regulatory requirements

To exercise these rights, please contact us using the information provided on our Website.


Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with PII, we will promptly delete such information.


Email Policy

We comply with the CAN-SPAM Act. You may opt out of promotional emails at any time using the unsubscribe link included in our messages. We do not sell or share email addresses with unaffiliated third parties for marketing purposes.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Your continued use of our Website or services after any changes constitutes acceptance of the updated Privacy Policy.


Questions About This Privacy Policy

If you have any questions about this Privacy Policy or our data practices, please contact us through the information provided on our Website.